Faq's
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Frequently Asked Questions
We understand what hygiene means to you when it comes to your clothes. We do not mix any of your clothes with those of others in order to maintain hygiene. We label each washer, dryer and laundry cart with your identifying information.
Any items determined to have been damaged/ lost by The Laundry Basket will be reimbursed in accordance with the International Fabricare Fair Claims Guide and shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition. Before you contact us about damages, please see our terms of service.
An iron only service has been a popular request here at The Laundry Basket and so we have introduced an “Iron Only” service. However the charges for Only Iron Services are different. Please visit our pricing page to get complete details.
Below are the approximate weights of your garments. Of course it may vary depending on the fabrics
| Shirt | 300 - 400 g. |
| T- Shirt | 150 – 200 g. |
| Jeans | 600 – 800 g. |
| Trousers | 500 – 700 g. |
| Salwaar/ Churidar | 200 – 400 g. |
| Cotton Pant | 450 – 500 g. |
| Ladies Tshirt | 100 – 150 g. |
| Kurtha | 120 – 150 g. |
| Dupatta | 120 – 150 g. |
| Leggings | 150 – 180 g. |
| Scarf | 50 – 80 g. |
| Track Pant | 250 – 300 g. |
| Shorts | 200 – 250 g. |
| Pair Of Undergarments | 120 – 150 g. |
| Patiyala | 150 – 180 g. |
Here at The Laundry Basket, for laundry, we use our in-house developed detergent along with additives such as Vanish, Comfort Fabric Conditioners, Rin Ala and other standard over the counter detergents available in the supermarkets. Our in-house detergents are certified bio-degradable and environment friendly.
For Dry Cleaning, we use a new technology called 'Wet Cleaning'. Wet cleaning refers to methods of professional cleaning that, in contrast to traditional dry cleaning, avoids the use of chemical solvents, the most common of which is tetrachloroethylene (commonly called perchloroethylene or "perc").
Environmental groups and the United States Environmental Protection Agency have indicated that such alternative "wet cleaning" methods are better for the environment than perc, and proponents of wet cleaning state that these methods can be used without shrinking or otherwise damaging garments that typically require dry cleaning.
Unfortunately we cannot take requests for specific detergents as both are automatically added with our high tech machinery.
Yes we do. Your underwear will be put into a wash, dry and fold service and shall be washed only with your load.
Yes, we do provide Dry Wash and Shoe Cleaning services as well. Just let our pick-up executive know.